Here at Wood Innovations we firmly believe in offering our customers more than just a sale. We aim to offer a full service and allow you to lean on us at any time for further information, product specifications, guidance on suitable accessories and much, much more! Therefore, the team behind Lignum Design has developed a training manual as a guide for all our customers and staff alike, in the basic types and styles of Wood Flooring within our product range.
This includes; Sub-Floor preparation, Product Technical Information, Fitting Instructions, Product Training and Sales Techniques. We hope it will enable you to familiarise yourself with the extensive range within the Lignum Design Flooring Brand, Fusion - laminate, Strata - engineered and Pure - solid and including our Lignum Additions range which complements each of our flooring ranges by way of underlays, skirting, scotia and metal profiles and includes suitable glues and adhesives. Further, we also offer full product training to each of our customers who want to know both the weird and wonderful about Wood Flooring!
It is additional services like these that demonstrate how we fully commit to creating a strong brand coupled with focused customer service. Add to this our reliable distribution and haulage partners who strive to deliver within 72 hours of ordering, with more than 97% of orders arriving within 48 hours from stock.
Here at Wood Innovations we value our customers and it is our aim to help you increase your sales potential. Therefore, we offer a number of Point-of-Sale Marketing tools including labels, consumer brochures, stands and samples. Whatever your requirement we’ll make every effort to respond positively and swiftly. Finally, we also offer images and copy for use on websites, social media and print (Subject to Terms & Conditions).